Privacy policy

Artisan Paint Co, LLC Privacy Policy

Last Updated: 01/01/2023

Introduction

Welcome to the website of Artisan Paint Co, LLC ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

A Friendly Note to Our Valued Customers 🎨

Hey there!

Before diving into the fine print, we’d like to take a moment to say thank you. Your trust means everything to us at Artisan Paint Co, LLC, and we’re committed to safeguarding your privacy like it’s a masterpiece in our studio.

This Privacy Policy isn’t just a legal requirement; it’s our way of letting you know how we collect, use, and protect the personal information you share with us. Whether you're inquiring about a project, checking out our services, or just browsing through our website, rest assured that your data is treated with the utmost care and security.

So go ahead, take a look, and if you have any questions, we’re just an email away at support@artisanpaintco.com.

Information We Collect

Personal Information

We may collect personal information, including but not limited to:

  • Name

  • Email Address

  • Phone Number

  • Physical Address

  • Payment Information

  • Any other identifier by which you may be contacted online or offline

Non-Personal Information

We may also collect:

  • Browser type and version

  • Operating system

  • IP Address

  • Pages you visit before and after navigating to our website

  • Date and time of your visit

  • Information about your internet connection

How We Collect Information

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through our site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Third-Party Use of Cookies

Some content or applications on the website are served by third parties, including advertisers, ad networks and servers, and application providers.

How We Use Your Information

We use information that we collect about you or that you provide to us:

  • To present our website and its contents to you.

  • To provide you with information, products, or services that you request from us.

  • To fulfill any other purpose for which you provide it.

  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not sell, trade, or otherwise transfer to outside parties your personal data unless we provide users with advance notice.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy.

Rights of Minors

Our website is not intended for minors. No one under age 18 may provide any personal information on the website.

International Data Transfers

For users outside the United States, please note that your information may be transferred to and processed in a country that is not your own.

Changes to Our Privacy Policy

We may change this Privacy Policy at our discretion. The date the policy was last revised is identified at the top of the page.

Your Rights

You have the right to:

  • Know what personal data we hold about you

  • Ask for your personal data to be corrected or updated

  • Ask us to delete your personal data

To exercise these rights, please contact us via the email address provided.

Google Analytics

We use Google Analytics to collect information about the use of our website. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this website. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

CRM System

We use a Customer Relationship Management (CRM) system to manage and analyze customer interactions throughout the customer lifecycle. The CRM system stores information such as customer names, contact details, and a record of interactions with our services. This information is used to improve customer service, manage customer communications, and identify sales opportunities.

Contact Information

For questions or comments about this Privacy Policy and our privacy practices, contact us at:

Email: support@artisanpaintco.com